Privacy Policy

Information Collection and Use

The Application collects information when you download and use it. This information may include information such as:

• Your device's Internet Protocol address (e.g. IP address)
• The pages of the Application that you visit, the time and date of your visit, the time spent on those pages
• The time spent on the Application
• The operating system you use on your mobile device
• The recipes added to your basket
• The number of started/successful checkouts and the ingredients
• Any errors that might be generated while using the app

The Application does not gather precise information about the location of your mobile device.

The Application collects your device's location, which helps the Service Provider determine your approximate geographical location and make use of in below ways:

• Geolocation Services: The Service Provider utilizes location data to provide features such as personalized content, relevant recommendations, and location-based services.
• Analytics and Improvements: Aggregated and anonymized location data helps the Service Provider to analyze user behavior, identify trends, and improve the overall performance and functionality of the Application.
• Third-Party Services: Periodically, the Service Provider may transmit anonymized location data to external services. These services assist them in enhancing the Application and optimizing their offerings.

The Service Provider may use the information you provided to contact you from time to time to provide you with important information, required notices and marketing promotions.

For a better experience, while using the Application, the Service Provider may require you to provide us with certain personally identifiable information, including but not limited to email. The information that the Service Provider request will be retained by them and used as described in this privacy policy.

Legal Basis for Processing (EEA Users)

If you are located in the European Economic Area (EEA), the Service Provider processes your personal data under the following legal bases:

• Consent: When you provide consent for data collection and use (e.g., receiving marketing communications).
• Contractual Necessity: When processing is necessary to provide the Application's features or fulfill contractual obligations.
• Legal Obligation: When processing is required to comply with legal requirements.
• Legitimate Interests: When processing is necessary for legitimate business purposes, such as improving the Application, maintaining security, or analyzing usage, provided such interests do not override your rights and freedoms.

Third Party Access

The Service Provider may engage third-party companies or individuals ("Third-Party Service Providers") to facilitate, operate, analyze, and improve the Application. These Third-Party Service Providers may provide services such as hosting, analytics, authentication, identity management, payment or subscription processing, and customer support.

While the Service Provider primarily shares aggregated or anonymized information, certain Third-Party Service Providers may collect or process personally identifiable information as necessary to perform their designated functions - for example, to register or authenticate users, provide access control, monitor performance, or analyze usage patterns. Such providers process data in accordance with their own privacy policies and applicable data protection laws.

The current Third-Party Service Providers utilized by the Application, and links to their respective Privacy Policies, include:

• Expo
• Sentry
• PostHog
• RevenueCat

The Service Provider may also disclose User-Provided and Automatically Collected Information in the following circumstances:

• Legal compliance: When required to do so by law or in response to valid legal requests, such as subpoenas or court orders;
• Protection of rights and safety: When the Service Provider believes in good faith that disclosure is necessary to protect its rights, safeguard user or public safety, investigate fraud, or respond to a government request;
• Trusted partners: To third parties that perform services on the Service Provider's behalf, provided that such parties are bound by confidentiality and data protection obligations consistent with this Privacy Policy and do not use the information for any purpose other than as instructed by the Service Provider.

The Service Provider takes reasonable steps to ensure that any third parties with access to personal data maintain appropriate safeguards to protect such information in accordance with applicable privacy and data protection requirements.

The list of Third-Party Service Providers may be updated from time to time as new providers are integrated into the Application or as existing integrations change. Users are encouraged to review this section periodically to stay informed about the third-party services that may process their information.

International Data Transfers

Your information may be transferred to and maintained on servers located outside your country of residence, including to jurisdictions that may not provide the same level of data protection as your home country.

The Service Provider ensures that such transfers comply with applicable data protection laws and that appropriate safeguards (such as standard contractual clauses) are in place to protect your personal data.

Opt-Out Rights

You can stop all collection of information by the Application easily by uninstalling it. You may use the standard uninstall processes as may be available as part of your mobile device or via the mobile application marketplace or network.

Data Retention Policy

The Service Provider will retain User Provided data for as long as you use the Application and for a reasonable time thereafter. If you'd like them to delete User Provided Data that you have provided via the Application, please contact them at support@orexi.co.uk and they will respond in a reasonable time.

Children

The Service Provider does not use the Application to knowingly solicit data from or market to children under the age of 13.

The Application does not address anyone under the age of 13. The Service Provider does not knowingly collect personally identifiable information from children under 13 years of age. In the case the Service Provider discover that a child under 13 has provided personal information, the Service Provider will immediately delete this from their servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact the Service Provider (orexitech@gmail.com) so that they will be able to take the necessary actions.

Security

The Service Provider is concerned about safeguarding the confidentiality of your information. The Service Provider provides physical, electronic, and procedural safeguards to protect information the Service Provider processes and maintains.

Changes

This Privacy Policy may be updated from time to time for any reason. The Service Provider will notify you of any changes to the Privacy Policy by updating this page with the new Privacy Policy. You are advised to consult this Privacy Policy regularly for any changes, as continued use is deemed approval of all changes.

Your Consent

By using the Application, you are consenting to the processing of your information as set forth in this Privacy Policy now and as amended by us.